Leading Without Heart
Corporate Malice Hiding in Plain Sight... One Pharmacist's Story
Coming Soon, the sequel.
Seeking Justice....
Lawsuits are less about justice and more about net outcome in terms of Dollars and Cents
about the book
I chose pharmacy for its unique position in the healthcare arena and for its ability to transcend and break through barriers to patient care. I watch as the profession continues to spiral downward with the claims of a pharmacist shortage.
A program called the Pharmacy Workplace and Well-Being Report allows pharmacy employees to submit both positive and negative experiences with hopes of opening new dialogue to improve the workplace. I ask, why does a site like this HAVE TO EXIST for a profession? Why is there such suffering? Pharmacy employees are still suffering and resorting to desperate measures like walking out. IS THE PUBLIC HEARING THEIR CRIES? CORPORATE IS NOT. ONLY THE PUBLIC CAN MAKE A DIFFERENCE.
I have great hopes that improvements will be made but I know how CVS defended actions made by "support staff" yet used the same old "patient abandonment" on me during deposition by legal counsel to CVS. Pharmacy staff are suffering from inadequate staffing, unreasonable metrics, and harassment.
My former employer's motto "bringing our heart to every moment of your health" is a "mere platitude" as pointed out by a colleague of mine. A fitting word: Platitude; a remark or statement, especially one with a moral content, that has been used too often to be interesting or thoughtful. In his words, "it means absolutely nothing."
I continued my journey to speak for others who did and suffered the consequences and for those who suffered/still suffer silently for fear of retaliation. I was confident that I would easily prevail with all the documentation I saved. You have to lose to know how to win, at least that's what the lyrics say in one of my favorite songs.
Along the way, I was told, "There is no such thing as justice. Lawsuits are less about justice and more about net outcomes in terms of dollars and cents". I was in disbelief but soon learned just how much the dollars meant and nothing had to make sense. I learned that as a Plaintiff, there was little to no help in the legal realm. I learned that sometimes you can know too much or at least appear to. I learned that Honorable in front of your name does not always have to be earned nor does it apply. I learned that even the Supreme Courts do not always interpret laws correctly and defend our Constitutional rights. I learned that there are two tiers of justice (at least), but most importantly, I learned the truth.
I was always told if you don't get a "W" in your column, it is an "L". There is either a "Win" or a "Loss". I am able to tell this story because someone got an "L", Loss. The end goal of any corporate attorney (in my opinion) is to maintain and protect the corporate image. There was no nondisclosure agreement made that was acceptable, so I am free to write.
"One of the most cowardly things ordinary people do is shut their eyes to facts"
C.S. Lewis
"This story is my destiny. I want to shine a light on more than the
poor working conditions pharmacists face. I want to show the hidden,
often mental abuse, that is incurred when no longer considered valuable
by this company. I hope to make the difference that so many have failed